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Customer Service & Satisfaction

AHG-Employee-Centert the end of the day, what is it that makes a distinct difference between just OK, good and really terrific? If you said receiving great customer service from well-trained and knowledgeable people who care about your business, then you would be talking about The Harrison Group. The Harrison Group offers unprecedented customer service and have the reputation of returning calls and e-mails to provide assistance and solutions at break-neck speed instead of you receiving a prompt to leave a voice mail message.

The Harrison Group’s genuine dedication to serving clients is what separates them from all of the other companies regionally and nationally who do what they do…they just do it better and believe that speed is a good thing!

Take a closer look at what a few of their clients have to say…

“They are just so easy and helpful to work with!”

“We’ve been more than satisfied with our relationship with The Harrison Group which spans nearly three years due to the personalized service that we get and they are just so easy and helpful to work with. Our employees call them directly and I only hear good things – they’re great! One of the better things we’ve done is to sign on with The Harrison Group to administer our FSA and HRA benefit plans.”

Rose Smith
Human Resources Manager
Otto’s BMW & Otto’s Mini
West Chester & Exton, PA

“I really trust them…”

“We are very pleased with the level of customer service that the Harrison Group provides to our Human Resources Team and all of our employees. We are always greeted with a pleasant and friendly demeanor. I really trust them and know that they’ll always take care of our employees.”

Lauren E. Popper
Human Resources Generalist
Phelan, Hallinan & Schmieg, LLP
Philadelphia, PA

“Whenever you call The Harrison Group…someone answers the phone!”

“Whenever you call The Harrison Group, someone answers the phone … you are not sent to an annoying list of prompts. This luxury extends to each employee and dependent, not only to the HR director at a particular company. If the recipient of your call at The Harrison Group is not able to answer your question on the spot, which is rare, you have your answer within 24 hours. The Harrison Group breaks down what might be a complicated topic into its very basic, fundamental parts, so that each question is answered completely, and fully understood by anyone who calls them.”

John Primerano
Senior Vice President
The Selzer Company
Warrington, PA